Shipping policy
Thank you so much for shopping with Cute Bag Boutique! Every item we create is handmade with care, crafted from eco-friendly materials, and designed to bring a little extra joy to your everyday life. Because each piece is made by hand, our shipping process takes just a bit longer — but we promise it’s worth the wait.
🧵 Processing Time
Each order is lovingly crafted in our Canadian studio.
-
Ready-to-ship items: Processed within 1–3 business days
-
Custom or made-to-order designs: Processed within 3–7 business days
Once your order is ready, you’ll receive an email with your tracking details.
🚚 Shipping Rates & Delivery
We currently ship from Canada to customers worldwide.
Shipping costs are calculated at checkout based on your location and the weight of your order.
Estimated delivery times:
-
Within Canada: 3–7 business days
-
United States: 5–10 business days
-
International: 10–21 business days (varies by destination and customs)
Delivery times are estimates and may be affected by carrier delays or customs processing.
🌿 Eco-Friendly Promise
At Cute Bag Boutique, we believe in spreading joy and kindness to the planet. Your order will be carefully packed using eco-friendly, recyclable, or compostable materials whenever possible.
📦 Order Tracking
Once your order has shipped, you’ll receive a confirmation email with tracking information so you can follow your package’s journey to you.
✈️ Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees. These charges are not included in our prices or shipping rates and are the customer’s responsibility.
💚 Lost or Damaged Packages
If your package is lost, delayed, or arrives damaged, please contact us at sales@cutebagboutique.com within 7 days of the expected delivery date. We’ll be happy to help make things right.
🎁 Custom & Made-to-Order Creations
We love creating something special just for you! If you’d like a custom color, size, or design, reach out to us before ordering to discuss your vision and timeline.